Privacy Policy

1. Introduction

At Lucid Labs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.lucidlabs.com.au, use our services, or interact with us in other ways.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and other details you provide when contacting us or using our services.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, time spent on the site, and referring URLs.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience and analyze site usage.

3. How We Use Your Information

We use the information collected for purposes including:

Providing and improving our services.
Communicating with you about updates, offers, and services.
Personalizing your experience on our website.
Ensuring security and preventing fraud.
Complying with legal obligations.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following scenarios:

Service Providers: With trusted third-party vendors who assist in operating our website and services.
Legal Requirements: To comply with legal obligations or respond to lawful requests.
Business Transfers: In connection with mergers, acquisitions, or asset sales.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications.
Restrict or object to the processing of your data.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@lucidlabs.com.au

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. International Data Transfers

If you are accessing our website from outside Australia, your information may be transferred to and processed in Australia, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Effective Date: 2024-11-01